Check-out for hotel guests and groups in Space Work in progress
Guest check out
All guests should be checked out when they complete their stay and depart the hotel.
To check out a guest, do the following:
- Select Hotel > Check-out. The Hotel check-out dialog box is displayed.
'Hotel check-out' dialog box
Type the room from which the guest is checking out. You can also press F2 to display the Select rooms dialog box and select a room from the list.
Click OK. A pop-up is displayed informing you that the check-out was completed.
Click OK again. The guest is now checked out.
When you check out a guest, the check-in list is updated. However, this does not invalidate the key. The key remains valid until it reaches its expiration date or a new check-in is performed. When the new guest uses their key to access the room, this invalidates the previous key.
Group check out
A group check-out is generally performed by the front-desk operator. Groups must be checked out after departure to make the rooms available in the system and delete the group.
Check-out process
To check out a group, do the following:
- Select Hotel > Check-in groups. A list of check-in groups is displayed.
'Check-in groups' screen
Select the group that you want to check out.
Click Check-out. A pop-up is displayed asking you to confirm that you want to check out the selected group.
Check-out group 'Confirmation' pop-up
- Click Check-out. The group is now checked out.