Algunos de los contenidos técnicos de este sitio web solo están disponibles en inglés.

Online monitoring in Space


The online monitoring functionality allows you to view and control in real-time the status of online access points that are managed by control units (CUs). It also allows you to perform actions on doors like setting the Emergency open or Emergency close modes. Online CUs also enable the denylist to be transmitted automatically to doors without the need to visit each door with an updated key.

Note that you need to configure doors and have devices, such as CU, gateways, readers, encoders, etc., added to the SALTO network and set up to be able to use online monitoring.

To access the monitoring functionality, select Monitoring > Online monitoring. The Online monitoring screen is displayed.

'Online monitoring' screen'Online monitoring' screen

Two tabs are displayed on this screen: Access points and Events. While Access points shows the online status of access points and their related devices, Events shows real-time events, like who accessed which door and when, from all the connected doors.

Puntos de acceso

The Access points tab allows you to control doors, for example, you can open the door remotely for someone who is in another part of the building, or close every door in the building in an emergency situation. Select a device on the Access point tab to enable the buttons underneath.

'Access points' tab'Access points' tab in the 'Online monitoring' screen

Online monitoring buttons options

OpenAllows doors to be unlock remotely
Start officeEnables the Office mode for doors
End officeDisables the Office mode for doors
Emergency closeCloses any doors to any user, visitor, or guest, regardless of their access permissions, until the end of the emergency
Emergency openOpens any doors to any user, visitor, or guest, regardless of their access permissions, until the end of the emergency
Emergency endReturns doors to their normal working mode

Columns of the Access point tab

Com.Indicates the communication status of the door.Correct communication iconDoor communicating correctly.
Communication error iconThere is a communication error.
NombreSpecifies the name of the door.--
DescripciónShows the description of the door.--
Update statusIndicates the action required. No icon means no update is required. Note that this column does not have a title on the screen.Address required iconThe door must be addressed. In general, this process is automatically terminated but, in some cases, the operator must click on the displayed Address button.
Update required iconUpdate required.
EstadoIndicates the status of the door. Note that a door detector is required to provide these status updates to the Space system.Open door iconThe door is open.
Closed door iconThe door is closed.
Door left open iconThe door has been left open.
Open door icon Warning iconThese icons mean the Emergency open button has been activated.
Closed door icon Warning iconThese icons mean the Emergency closed button has been activated.
Door open - entering icon Siren iconThese icons mean an intrusion is taking place.
Closed door icon Update required iconThese icons mean the door is initializing.
Closed door icon Lock iconThese icons mean the door is in Privacy status, that is, the door closed and the latch locked.
BatteryIndicates the battery status of the lock.Normal battery iconNormal
Low battery iconLow
Runout battery iconFlat
TamperThe tamper is a connection in the online CU used to connect a switch in SALTO power boxes (where CUs are installed) to indicate that its cover has been removed. This way, you will be able to detect if the device has been tampered.Warning iconThis warning indicates whether the CU cover has been altered.
Desconocido*This is not a column. It is an icon that may display under the Update status, Status, Battery and Tamper columns.Unknown iconThis icon means that the status is unknown.


The Events tab displays a real-time record of every event involving the door, including the specific action (event), the name of the source (generally an access point), the user (cardholder/operator), the user photo and the time and date.

Click Clear events to remove all events from this panel. Note that events removed from this panel are still listed in the audit trail.

The Pause events notification button stops new events from showing momentarily. This is useful in case an important event is shown and you don't want new events to replace it. The photo of the user is also shown at the top of the Events screen if the feature is enabled. To enable this feature, go to System > General options > General tab and select the Show user picture in online monitoring checkbox. See General tab for more information.

'Events' tab'Events' tab in the 'Online monitoring' screen

The columns at the top of the Events tab are described in the following table.

EventSpecifies the event occurred at the door. It can also show the reason of the key rejection.
Entry/ExitSpecifies if the event occurs when entering or exiting an access point, for example, to ensure that a cardholder only enters once and their key cannot be used at the same time by another different person (antipassback feature).
SourceSource name of the device which produced the event, for example, which door was opened.
Cardholder/OperatorShows the name of the person who caused the event, for example, the name of the operator who opened the Financial Services office door remotely.
Date/TimeDate and time when the event took place.

In the upper part of the window, in the User related events panel, you can see the user picture icon. Click on the picture icon to see the event data.

User related eventsClick on the picture icon to see the event data in the 'User related events' panel

You can also click the user name under the Cardholder/Operator* column shown in blue, and the user event data will pop up.

SALTO SYSTEMS, S. L. utiliza dispositivos de almacenamiento y recuperación de datos de terceros para permitir una navegación más segura y comprender mejor cómo interactúan los usuarios con el sitio web con el fin de mejorar nuestros servicios. Puedes aceptar todas las cookies haciendo clic en el botón "Aceptar cookies" o rechazar su uso pulsando en el botón "Rechazar cookies". Para más información, visita nuestra Política de cookies