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Expiration and validity of users and keys

Overview

In Salto Homelok there are two broad ways of defining the validity of users and their keys:

  1. User validity: giving users time-limited access to the system.
  2. Key validity: through the Key renewal duration and Card key updater settings.

This section of the user guide explains how to configure these options.

For detailed technical information about how key renewal duration, SVN-Flex and auto-extension work, see the core concepts documentation.

User validity

You can give users time-limited access to the system using the Activation and Expiration fields on the individual user's profile page.

User validityYou can either set users to be valid until a specified day, or to be always valid

See the section on creating users for more detailed information.

Key renewal duration

Key renewal duration defines the maximum time a key remains valid before requiring an update at an online door.

To configure this setting:

  1. Go to Settings > General
  2. Select Edit installation
  3. Choose either 7 days (default) or 14 days

Key renewal durationKey renewal duration allows you to define the maximum time keys are valid before requiring an update

This is a global setting that applies to all keys in your installation. For detailed information about how key renewal duration works, including security implications and its relationship to auto-extension, see Key renewal duration in core concepts.

Card key updater

The card key updater setting controls whether a door performs SVN-Flex updates for physical keys.

To configure this setting:

  1. Go to Devices
  2. Select the device
  3. Navigate to the door section
  4. Check or uncheck Card key updater

Card key updater optionYou can enable or disable the card key updater option from the individual device screen

This setting has the following characteristics:

  • Enabled by default on all doors
  • Only affects physical keys (keycards and fobs)
  • Requires the door to be online to function
  • Marks lock with Update required when changed

Disabling card key updater on multiple doors reduces system security. Always maintain at least one updating path in your installation.

For detailed information about SVN-Flex technology, when to disable card key updater, and best practices, see SVN-Flex in core concepts.

Offline behavior and auto-extension

When doors temporarily lose connectivity, Homelok's auto-extension feature helps maintain access for physical keys:

  • Offline updating locks extend keys by 3 days when presented
  • Keys have a 30-day absolute limit without online updates
  • Standalone locks cannot perform auto-extensions

For full details on offline behavior, example scenarios and troubleshooting guidance, see auto-extension for offline locks in core concepts.

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