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Managing guests for SALTO KS

Can I provide my guests with a digital key?

Yes, you can invite guests and provide them with their own digital key meant for guests! This does not mean that your guest has access to your digital key and its management, it only means they can access the specific locks you have given them access to through a digital key (for the guest). In the SALTO KS mobile app, pod members can invite guests to activate a digital key for themselves, so they can use it without having to create a full profile - all that is required is a first and last name. The invitation is sent to the guest as a URL link, which guarantees the same seamless access experience for them in 'guest mode', without compromising on security.

To do this, pod members must navigate to the Pod section of their KS app and invite the guests they want to provide access. They can manage which specific locks they want guests to access, as well as set time-frames for them.

In order to support this feature, your SALTO KS mobile app needs to be updated to version 8.5.1 for iOS and 8.5.0 for Android (subsequent version releases will support this feature).

Can I invite guests to my pod?

Yes, you can do so by inviting someone as a guest and sending them the URL link generated in the SALTO KS app through which they can activate their own digital key. These guests can make use of this digital key without having to create a full profile - all that is required is a first and last name. The invitation which is sent to the guest as a URL link guarantees the same seamless access experience for them in guest mode, without compromising on security.

You can manage which specific locks you want guests to access, as well as set time-frames for them. They will not have access to the entire pod unless specifically granted access to all locks in the pod by the respective pod Member.

In order to support this feature, your SALTO KS mobile app needs to be updated to version 8.5.1 for iOS and 8.5.0 for Android (subsequent version releases will support this feature).

How do I invite guests and provide them with a digital key?

As a pod member, you can go to the pod section of your app and invite the guests you would like to provide access. You can manage which specific locks you want guests to access, as well as set time-frames for them.

You can invite guests and send them their own digital key in 3 steps.

Step 1: Create the invitation. To get started, navigate to the Pod management section and click on Invite guests. Here, you can select which pod you would like to invite your guest to and then specify the locks and time-frames for their access. Lastly, click on continue and this will generate a URL link with a Guest Invite that you can copy and/or share with your chosen guest.

Step 2: The guest receives the invitation. Once they receive the shared link, guests can download the SALTO KS app or be directed to Guest Mode in the app if they already have the app downloaded on their device. As a guest, there is no need to create a full profile, all that is required is their first name, and last name.

Step 3: The guest uses their digital key. They can now access the pod in Guest Mode, using the digital keys granted to them and for the corresponding time-frames set by you.

Is there a limit to the number of guests I can invite?

The limit on the number of guests that can be invited depends on the pod settings. The site admin is in control of the guest limit, and this cannot be regulated by pod members.

How do guests retrieve their digital key?

Guests can retrieve their digital key in 3 easy stages!

Stage 1: Go into guest mode To get started, guests will receive a link that will lead them to the app, where they must continue in Guest Mode. Existing users can access their digital keys as guests either by clicking the Continue as a Guest button from the login screen, or by switching sites once within the app.

Stage 2: Enter first and last name As a guest, there is no need to create a full profile. All that is required to enter is their first and last name.

Stage 3: Activate digital key This process is automatic and within just a couple of seconds, the digital key gets retrieved and activated in the guest's mobile app. The digital key can then be used as it typically would be, by clicking on the digital key button and then tapping the smartphone to the lock.

It's as simple as that! Now, the digital key is activated for the guest and they can open the doors they have been granted access to, without having to be buzzed in by anyone.

What is 'Guest Mode' in SALTO KS?

Guest mode is a portal in the SALTO KS app that allows guests invited by pod members to access the digital keys sent to them via an invitation. Likewise, pod members and existing app users who have been invited as guests may also use guest mode.

Once guests receive an invite with a URL link, they can navigate to guest mode of the SALTO KS app or if they are an existing user, can select Continue in Guest Mode. From here, they can access the pod they have been invited to and can view and use the digital keys shared with them for specified time-frames.

How can I manage my guests and their digital key access?

You can manage your digital keys for guests in the Settings tab of your SALTO KS app, under Pod management. Here, you can add guests and specify which pod you wish to add them to as well as the corresponding locks and time-frames they should have access to. In addition, by going into Guest details, you can inquire whether guests are Active (their activity status on the app) and also choose to Remove Guest thereby revoking access.

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