IQ2 Network Requirements

Introduction

Our environment is hosted in the Azure regions of Western Europe (primary) and Northern Europe (backup). The IQ2 needs to be able to connect to our environment to perform basic actions such as syncronising access control rules and sending lock events to our backend.

Connecting to Salto KS

• Outgoing connections using ports 40000 and 40001

• Outgoing connections to ports 80 and 443

• The ability to reach a DNS server using port 53

• No network inactivity timeouts applied. IQ2s require persistent streaming connections, which are designed to be as data efficient as possible. Depending on your usage there may be prolonged periods of data transfer inactivity from an IQ2.

IQ2 updates

The IQ2 must be on a supported firmware version for us to be able to grant you support, refer to our Terms of Service. Keeping your IQ2 up to date is important to ensure the latest bug and security patches are always applied to it. The IQ2 downloads new firmware versions using FTPS. All FTPS initiations are outbound and performed by the IQ2 and have the following requirements:

• FTPS protocol allowed

• Outgoing connections to port 21

• Outgoing connections to port range 49152 to 65535

IQ2 Network configuration options

• The IQ2 supports DHCP and static IP configuration options.

• The IQ2 supports a SOCKS5 Proxy authenticated with an username and password.

• The IQ2 currently supports setting network interface priorities:

  • The highest priority available and internet connected interface will be used to connect to the cloud.
  • The default priority is Ethernet → WiFi (if fitted) → M2M (if fitted).