# Salto Systems llms.txt > User guides, technical documentation and how-to guides for Salto access control platforms including Nebula, Space, Homelok, KS, and more. This file provides guidance to large language models (LLMs) about Salto Systems and our products. ## About Salto Systems Salto Systems is a global leader in electronic access control solutions. We develop and manufacture advanced access control hardware and software that provide secure, user-friendly, and scalable solutions for various environments including commercial buildings, healthcare facilities, education institutions, hospitality properties, and residential spaces. ## Key Salto platforms ### Salto Nebula A cloud-based electronic access control platform. Documentation covers device configuration for installers using the Nebula app which can be used for other Salto platforms like Homelok. Guides are available for installers. #### Salto Nebula API See the documentation over at https://developer.saltosystems.com/nebula/ for more information on the Salto Nebula API ### Salto Space A comprehensive on-premise access control management platform. Documentation covers operator tasks (managing doors, cardholders, keys, access points, and monitoring), systems administration (installation and server configuration), and installer guides. Also includes integration guides for Blueconn, SPAXX, and XS4 Face, plus how-to guides, FAQs, and release notes. ### Salto Homelok A cloud-based access control platform for the residential sector, including multi-family housing and vacation rentals. Documentation covers property management (users, access, and doors), unit management, and keyholder guidance including app-based digital keys. Guides are available for property managers, unit managers, and keyholders. ### Salto KS (Keys as a Service) A cloud-based smart access control platform. Documentation covers account management, hardware setup, the KS mobile app and keychain app, event monitoring, smartwatch integration, and security best practices. #### Salto KS (Keys as a Service) API See the documentation over at https://developer.saltosystems.com/ks/ for more information on the Salto KS (Keys as a Service) API ### Salto XS4 Face A facial recognition access control terminal that integrates with Salto access control systems. Documentation covers system administration, installer commissioning, operator management (including enrollment and user access), end-user guidance, hardware documents, and troubleshooting. Guides are available for systems admins, installers, operators, and end users. ### Salto XS4 Com A smart door intercom system combining video intercom with cloud-based access control. Documentation covers system administration, installer setup, resident usage, and visitor management. FAQs are available for each audience type. ### Salto IDM A physical identity and access management (PIAM) platform that connects HR, IT, and security systems to the Salto Smart Access ecosystem. Documentation covers installation, user and visitor management, credential assignment, access provisioning, how-to guides, and FAQs. ### Salto XS4 Sense A control software platform for managing electronic room controllers, wireless multisensors, and door and window sensors. Focused on energy monitoring and room automation. Documentation covers installer device setup and mobile app guides, systems administration, operator usage, and integrations. ### Salto Danalock A Bluetooth smart lock system (Danalock V3) managed via mobile app. Documentation covers lock setup and calibration, the Danabridge hub, Danapad keypad, universal module, firmware updates, and mobile app guides. Targeted at end users managing their own locks. ## Website structure The support.saltosystems.com website is organized as follows. For each platform, sub-guides are listed by audience role or content type. Append `index.md` to any URL to get the plain text markdown version. URL pattern: https://support.saltosystems.com/[language]/[platform]/[guide-type]/ Supported languages: en, es, de ### [Space](/space/index.md) Help resources for the Salto Space on-premise platform, including user guides and info about integrations - [User guide](/space/user-guide/index.md) — Learn how to use Salto Space - [Salto Space release notes](/space/release-notes/index.md) — Release notes for the Salto Space access control platform - [Salto Space how-to guides](/space/how-to-guides/index.md) — A collection of how-to guides for using the Salto Space application and its features. - [Frequently asked questions about Salto Space](/space/faqs/index.md) — Frequently asked questions about Salto Space to help you troubleshoot potential issues - [Integrations](/space/integrations/index.md) — Find information about integrations and connectors for Salto Space - [Salto JustIN Mobile app user guide](/space/justin/index.md) — Find information about how to use digital keys in the JustIN Mobile app - [Salto Space release notes version 6.12](/space/release-notes/6.12/index.md) - [Salto Space release notes version 6.11](/space/release-notes/6.11/index.md) - [How to manage audit trail data in Salto Space](/space/user-guide/operator/monitoring/audit-trail/index.md) - [How to export lists of the different entity types in Salto Space](/space/user-guide/operator/tools/entity-exportation/index.md) - [Frequently asked questions about the Salto Space software platform](/space/faqs/general/index.md) - [Hotel guest wallet key service commissioning guide](/space/how-to-guides/wallet-key-service/index.md) - [Introduction to Salto Network options in Salto Space](/space/user-guide/operator/salto-network/introduction/index.md) - [Introduction to Salto Spaxx](/space/integrations/spaxx/introduction/index.md) - [Introduction to Access points in Salto Space](/space/user-guide/operator/access-points/introduction/index.md) - [An introduction to Cardholders in Salto Space](/space/user-guide/operator/cardholders/introduction/index.md) - [An introduction to Salto Space General options](/space/user-guide/operator/general-options/introduction/index.md) - [Introduction to Salto Space](/space/user-guide/operator/getting-started/introduction/index.md) - [Introduction to the hotel interface in Salto Space](/space/user-guide/operator/hotel/introduction/index.md) - [Introduction to keys in Salto Space](/space/user-guide/operator/keys/introduction/index.md) - [An introduction to Salto Space SAM and issuing options](/space/user-guide/operator/sam-and-issuing-options/introduction/index.md) - [Introduction to system options in Salto Space](/space/user-guide/operator/system/introduction/index.md) - [Salto Space release notes version 6.10](/space/release-notes/6.10/index.md) - [System requirements for installing the Salto BlueConn connector](/space/integrations/blueconn/system-requirements/index.md) - [System requirements and considerations for installing Salto Space](/space/user-guide/systems-admin/system-requirements/index.md) - [Salto JustIN Mobile digital key user guide](/space/justin/user-guide/index.md) - [A description of the BlueConn OpenDevice translator](/space/integrations/blueconn/opendevice-translator/index.md) - [How to manage alarm outputs in Salto Space](/space/user-guide/operator/monitoring/alarm-outputs/index.md) - [How to assign keys in Salto Space](/space/user-guide/operator/keys/assign-keys/index.md) - [How to install the Salto BlueConn connector](/space/integrations/blueconn/installation/index.md) - [How to manage default scheduled jobs in Salto Space](/space/user-guide/operator/tools/default-scheduled-jobs/index.md) - [Doors in Salto Space](/space/user-guide/operator/access-points/doors/index.md) - [How to add encoders to the Salto Network in Salto Space](/space/user-guide/operator/salto-network/encoders/index.md) - [Frequently asked questions about the JustIN Mobile app](/space/justin/faqs/index.md) - [Frequently asked questions about keys in Salto Space](/space/faqs/keys/index.md) - [General tab in Salto Space General options](/space/user-guide/operator/general-options/general/index.md) - [How to manage guests in Salto Space](/space/user-guide/operator/hotel/guests/index.md) - [Migrating from LocalDB to SQL Server](/space/how-to-guides/migrate-database/index.md) - [How to configure Mifare keys in Salto Space](/space/user-guide/operator/sam-and-issuing-options/mifare/index.md) - [Salto Space release notes version 6.9](/space/release-notes/6.9/index.md) - [How to use the system auditor in Salto Space](/space/user-guide/operator/system/system-auditor/index.md) - [System overview of Salto Space](/space/user-guide/operator/getting-started/system-overview/index.md) - [System requirements for installing the Salto Spaxx connector](/space/integrations/spaxx/system-requirements/index.md) - [Users in Salto Space](/space/user-guide/operator/cardholders/users/index.md) - [How to add controllers to the Salto Network in Salto Space](/space/user-guide/operator/salto-network/controllers/index.md) - [How to add wireless devices to the Salto Network in Salto Space](/space/user-guide/operator/salto-network/wireless-devices/index.md) - [How to manage visitors in Salto Space](/space/user-guide/operator/cardholders/visitors/index.md) - [How to use the visits history in Salto Space](/space/user-guide/operator/system/visits-history/index.md) - [How to login in to the Salto BlueConn connector](/space/integrations/blueconn/login/index.md) - [How to create scheduled jobs in Salto Space](/space/user-guide/operator/tools/creating-scheduled-jobs/index.md) - [How to configure DESFire keys in Salto Space](/space/user-guide/operator/sam-and-issuing-options/desfire/index.md) - [Devices tab in Salto Space General options](/space/user-guide/operator/general-options/devices/index.md) - [How to filter Salto Network data in Salto Space](/space/user-guide/operator/salto-network/filter-data/index.md) - [How to manage guest access levels in Salto Space](/space/user-guide/operator/hotel/guest-access-levels/index.md) - [How to install the Salto Spaxx connector](/space/integrations/spaxx/installation/index.md) - [Lockers in Salto Space](/space/user-guide/operator/access-points/lockers/index.md) - [How to log in to Salto Space](/space/user-guide/operator/getting-started/logging-in/index.md) - [How to manage online monitoring in Salto Space](/space/user-guide/operator/monitoring/online-monitoring/index.md) - [How to add and manage operators in Salto Space](/space/user-guide/operator/system/operators/index.md) - [How to read keys in Salto Space](/space/user-guide/operator/keys/read-keys/index.md) - [Registering, licensing and downloading Salto Space](/space/user-guide/systems-admin/register/index.md) - [Salto Space release notes version 6.8](/space/release-notes/6.8/index.md) - [Supported devices in JustIN Mobile](/space/justin/supported-devices/index.md) - [How to create and manage user access levels in Salto Space](/space/user-guide/operator/cardholders/user-access-levels/index.md) - [How to synchronize CSV files and DB tables in SALTO Space](/space/user-guide/operator/tools/synchronization/index.md) - [How to create and manage cardholder timetables in Salto Space](/space/user-guide/operator/cardholders/cardholder-timetables/index.md) - [Guide to installing Salto Space software components](/space/user-guide/systems-admin/install-components/index.md) - [How to configure Legic keys in Salto Space](/space/user-guide/operator/sam-and-issuing-options/legic/index.md) - [How to manage the locker kiosk options in Salto Space](/space/user-guide/operator/monitoring/locker-kiosk/index.md) - [How to make database backups in Salto Space](/space/user-guide/operator/tools/database-backups/index.md) - [How to configure online connection types in Salto Space](/space/user-guide/operator/salto-network/online-connection-types/index.md) - [How to create and manage operator groups in Salto Space](/space/user-guide/operator/system/operator-groups/index.md) - [How to configure admin operator settings in Salto Space](/space/user-guide/operator/getting-started/operator-settings/index.md) - [How to manage hotel rooms in Salto Space](/space/user-guide/operator/hotel/rooms/index.md) - [Security tab in Salto Space General options](/space/user-guide/operator/general-options/security/index.md) - [How to set up the Salto Spaxx connector](/space/integrations/spaxx/set-up/index.md) - [A description of the settings section of the BlueConn connector](/space/integrations/blueconn/settings/index.md) - [How to update keys in Salto Space](/space/user-guide/operator/keys/update-keys/index.md) - [Updating Salto Space software licenses](/space/user-guide/systems-admin/update-licenses/index.md) - [Zones in Salto Space](/space/user-guide/operator/access-points/zones/index.md) - [Access points tab in Salto Space General options](/space/user-guide/operator/general-options/access-points/index.md) - [Checking Salto Space configuration](/space/user-guide/systems-admin/check-configuration/index.md) - [A description of the main dashboard features in Salto BlueConn Configurator](/space/integrations/blueconn/dashboard/index.md) - [How to delete keys in Salto Space](/space/user-guide/operator/keys/delete-keys/index.md) - [How to address and maintain devices in Salto Space](/space/user-guide/operator/salto-network/device-maintenance/index.md) - [How to configure HID keys in Salto Space](/space/user-guide/operator/sam-and-issuing-options/hid/index.md) - [Interface options available in Salto Spaxx](/space/integrations/spaxx/interface/index.md) - [How to create and manage limited occupancy groups in Salto Space](/space/user-guide/operator/cardholders/limited-occupancy-groups/index.md) - [Locations in Salto Space](/space/user-guide/operator/access-points/locations/index.md) - [Lockdown monitoring in Salto Space](/space/user-guide/operator/monitoring/lockdown-monitoring/index.md) - [Non-configurable keys in Salto Space](/space/user-guide/operator/sam-and-issuing-options/non-configurable/index.md) - [How to use and manage PPDs in Salto Space](/space/user-guide/operator/system/ppd/index.md) - [How to generate reports in Salto Space](/space/user-guide/operator/tools/reports/index.md) - [How to manage hotel suites in Salto Space](/space/user-guide/operator/hotel/suites/index.md) - [How to use Salto Space](/space/user-guide/operator/getting-started/using-space/index.md) - [How to manage administrators of the BlueConn connector](/space/integrations/blueconn/administrators/index.md) - [How to cancel keys in Salto Space](/space/user-guide/operator/keys/cancel-keys/index.md) - [How to use and manage desktop readers in Salto Space](/space/user-guide/operator/system/desktop-reader/index.md) - [How to create and manage events streams in Salto Space](/space/user-guide/operator/tools/events-streams/index.md) - [Functions in Salto Space](/space/user-guide/operator/access-points/functions/index.md) - [How to create and manage multiple hotel rooms in Salto Space](/space/user-guide/operator/hotel/multiple-rooms-suites/index.md) - [How to monitor roll-call areas in Salto Space](/space/user-guide/operator/monitoring/roll-call-monitoring/index.md) - [How to update your version of the Salto Space software](/space/user-guide/systems-admin/update-versions/index.md) - [Users tab in Salto Space General options](/space/user-guide/operator/general-options/users/index.md) - [Wallet keys in Salto Space](/space/user-guide/operator/sam-and-issuing-options/wallet/index.md) - [Workflows and use cases in Salto Spaxx](/space/integrations/spaxx/workflows/index.md) - [How to add and manage calendars in Salto Space](/space/user-guide/operator/system/calendars/index.md) - [How to create card templates and print them as user cards in Salto Space](/space/user-guide/operator/tools/card-printing/index.md) - [Connectivity considerations for the Space Hospitality REST API endpoint](/space/user-guide/systems-admin/hospitality-api/index.md) - [How to manage denylists in Salto Space](/space/user-guide/operator/keys/denylists/index.md) - [Elevators in Salto Space](/space/user-guide/operator/access-points/elevators/index.md) - [Glossary](/space/glossary/index.md) - [JustIN Mobile keys compatibility in Salto Spaxx](/space/integrations/spaxx/justin-keys-compatibility/index.md) - [Limited occupancy monitoring in Salto Space](/space/user-guide/operator/monitoring/limited-occupancy-monitoring/index.md) - [Operators tab in Salto Space General options](/space/user-guide/operator/general-options/operators/index.md) - [A description of the Room status screen in Salto Space](/space/user-guide/operator/hotel/room-status/index.md) - [Locations/Functions tab in Salto Space General options](/space/user-guide/operator/general-options/locations-functions/index.md) - [Visitors tab in Salto Space General options](/space/user-guide/operator/general-options/visitors/index.md) - [How to create and manage alarm events in Salto Space](/space/user-guide/operator/tools/alarm-events/index.md) - [Attendance monitoring in Salto Space](/space/user-guide/operator/monitoring/attendance-monitoring/index.md) - [Limitations of the Salto Spaxx connector](/space/integrations/spaxx/limitations/index.md) - [Notifications tab in Salto Space General options](/space/user-guide/operator/general-options/notifications/index.md) - [A description of the reservations feature in Salto Space](/space/user-guide/operator/hotel/reservations/index.md) - [How to reset locker data in Salto Space](/space/user-guide/operator/keys/reset-locker-data/index.md) - [License considerations for the BlueConn Space-OnGuard connector](/space/integrations/blueconn/licensing/index.md) - [How to add and manage time zones in Salto Space](/space/user-guide/operator/system/time-zones/index.md) - [Advanced tab in Salto Space General options](/space/user-guide/operator/general-options/advanced/index.md) - [A description of the check-in process for hotel guests and groups of hotel guests in Salto Space](/space/user-guide/operator/hotel/check-in/index.md) - [Space-OnGuard mapping in the BlueConn integration](/space/integrations/blueconn/mapping/index.md) - [Outputs in Salto Space](/space/user-guide/operator/access-points/outputs/index.md) - [Release notes for the Salto Spaxx connector](/space/integrations/spaxx/release-notes/index.md) - [How to configure third party readers in Salto Space](/space/user-guide/operator/system/third-party-readers/index.md) - [How to configure PMS authorizations in Salto Space](/space/user-guide/operator/system/pms-authorizations/index.md) - [Attendance configuration in Salto Space](/space/user-guide/operator/system/attendance-configuration/index.md) - [A description of the check-out process for hotel guests and groups of hotel guests in Salto Space](/space/user-guide/operator/hotel/check-out/index.md) - [Hotel tab in Salto Space General options](/space/user-guide/operator/general-options/hotel/index.md) - [Opening modes in Salto Space](/space/user-guide/operator/access-points/opening-modes/index.md) - [What you can do from the 'System resources' screen in Salto Space](/space/user-guide/operator/system/system-resources/index.md) - [PMS tab in Salto Space General options](/space/user-guide/operator/general-options/pms/index.md) - [Configuring hotel keys in Salto Space](/space/user-guide/operator/hotel/keys/index.md) - [Face recognition tab in Salto Space General options](/space/user-guide/operator/general-options/face-recognition/index.md) - [How to create and manage partitions in Salto Space](/space/user-guide/operator/system/partitions/index.md) - [Timed periods in Salto Space](/space/user-guide/operator/access-points/timed-periods/index.md) - [Automatic changes in Salto Space](/space/user-guide/operator/access-points/automatic-changes/index.md) - [SHIP tab in Salto Space General options](/space/user-guide/operator/general-options/ship/index.md) - [BAS tab in Salto Space General options](/space/user-guide/operator/general-options/bas/index.md) - [Lockdown areas in Salto Space](/space/user-guide/operator/access-points/lockdown-areas/index.md) - [Roll-call areas in Salto Space](/space/user-guide/operator/access-points/roll-call-areas/index.md) - [Wallet keys tab in Salto Space General options](/space/user-guide/operator/general-options/wallet-keys/index.md) - [Limited occupancy areas in Salto Space](/space/user-guide/operator/access-points/limited-occupancy-areas/index.md) - [Readers in Salto Space](/space/user-guide/operator/access-points/readers/index.md) ### [KS](/ks/index.md) Help resources and FAQs for the Salto KS (Keys as a Service) cloud-based smart access control platform - [Learn how to use Salto KS](/ks/general/index.md) — A general guide to product features offered by Salto KS - [Account](/ks/account/index.md) — All questions related to creating and accessing your account - [A guide to using Salto KS mobile apps](/ks/mobile/index.md) — An overview of the options and features of the mobile apps for Android & iOS - [A guide to Salto KS security and best practices](/ks/security-practices/index.md) — General security best practices for your Salto KS account - [A guide to working with Salto KS hardware](/ks/hardware/index.md) — From installing hardware and checking the status to replacing the batteries - [Salto KS status updates](/ks/status-page/index.md) — Check the current status of the platform by visiting our status page - [A guide to administering a Salto KS account](/ks/account/account-information/administration/index.md) - [Frequently asked questions on entry notifications](/ks/general/events/entries/index.md) - [FAQ on Salto KS Keychain](/ks/mobile/saltoks-keychain-app/general/index.md) - [General information and a guide to access methods](/ks/general/general-information/index.md) - [Questions about IQs and repeaters in Salto KS](/ks/hardware/iqs-and-repeaters/index.md) - [A guide to using mobile devices for Salto KS](/ks/mobile/saltoks-mobile-app/mobile-devices/index.md) - [Subscriptions and vouchers of Salto KS](/ks/account/subscription-and-vouchers/index.md) - [Network configuration requirements for IQ2s](/ks/hardware/iq-network-requirements/index.md) - [A guide to access methods used for Salto KS](/ks/mobile/saltoks-mobile-app/access/index.md) - [Frequently asked questions on incident notifications](/ks/general/events/incidents/index.md) - [A guide to lock information and settings](/ks/hardware/lock-information-and-settings/index.md) - [NFC in Salto KS Keychain](/ks/mobile/saltoks-keychain-app/nfc/index.md) - [A guide to office modes](/ks/general/office-mode/index.md) - [Sign up and login](/ks/account/sign-up-and-login/index.md) - [A guide to understanding how tags and master tags work for Salto KS](/ks/account/account-information/tags-and-master-tags/index.md) - [A guide to emails received when using Salto KS account](/ks/account/account-information/emails/index.md) - [Checking expired events in Salto KS](/ks/general/events/expiring-events/index.md) - [A guide to offline access](/ks/general/offline-access/index.md) - [A guide to using tags for Salto KS](/ks/hardware/tags/index.md) - [Activity log in Salto KS](/ks/general/activity-log/index.md) - [Frequently asked questions on exporting events](/ks/general/events/exporting-events/index.md) - [A guide to understanding how to request user data removal in Salto KS](/ks/account/account-information/user-data-removal/index.md) - [A guide to viewing Installer information in Salto KS](/ks/hardware/view-installer-information/index.md) - [](/ks/general/site-settings/index.md) - [Filtering options in Salto KS](/ks/general/filters/index.md) - [](/ks/general/pods-and-guests/index.md) - [Assigning a role to multiple users in Salto KS](/ks/general/assign-a-role-to-multiple-users/index.md) - [How to assign a PIN and open PIN-enabled locks](/ks/general/assign-pin/index.md) - [A guide to Smart tag enrollment](/ks/general/smart-tag/index.md) - [A guide to social login](/ks/general/social-login/index.md) - [Two-factor authentication in Salto KS products](/ks/general/two-factor-authentication/index.md) - [FAQs for XS4 Com integration with Salto KS](/ks/general/ks-xs4com-integration/index.md) - [A guide to using Android smartwatches and Wear OS in Salto KS](/ks/general/smartwatches/android/index.md) - [A guide to using Apple Watch in Salto KS](/ks/general/smartwatches/apple/index.md) - [Frequently asked questions about NET.Lock lockers in Salto KS](/ks/general/lockers/index.md) - [User import service FAQ](/ks/general/user-import-service/index.md) - [How to create custom timeframes for pods in Salto KS](/ks/general/custom-timeframes/index.md) - [A guide to tag enrollment for pods](/ks/general/tag-management-for-pods/index.md) ### [Homelok](/homelok/index.md) Find help and resources for Salto Homelok - a cloud-based platform for use in the residential sector - [User guide](/homelok/user-guide/index.md) — Learn how to use Salto Homelok - [Salto Homelok release notes](/homelok/release-notes/index.md) — Release notes for the Salto Homelok access control platform - [Salto Homelok release notes December 2024](/homelok/release-notes/2024/december/index.md) - [Salto Homelok release notes December 2025](/homelok/release-notes/2025/december/index.md) - [Salto Homelok release notes November 2025](/homelok/release-notes/2025/november/index.md) - [Salto Homelok release notes October 2023](/homelok/release-notes/2023/october/index.md) - [Salto Homelok release notes September 2025](/homelok/release-notes/2025/september/index.md) - [Salto Homelok release notes July 2024](/homelok/release-notes/2024/july/index.md) - [Salto Homelok release notes July 2025](/homelok/release-notes/2025/july/index.md) - [Salto Homelok release notes June 2024](/homelok/release-notes/2024/june/index.md) - [Salto Homelok release notes June 2025](/homelok/release-notes/2025/june/index.md) - [Salto Homelok release notes March 2024](/homelok/release-notes/2024/march/index.md) - [Salto Homelok Apple Wallet keys: Questions and Answers](/homelok/user-guide/keyholder/faqs/apple-wallet-keys/index.md) - [How to create access in Salto Homelok](/homelok/user-guide/property-manager/access/create-access/index.md) - [How to create installation users in Homelok](/homelok/user-guide/property-manager/users/create-users/index.md) - [A guide to general settings in Salto Homelok](/homelok/user-guide/property-manager/settings/general/index.md) - [Getting started with Homelok as a keyholder](/homelok/user-guide/keyholder/getting-started/index.md) - [Getting started with Salto Homelok as a unit manager](/homelok/user-guide/unit-manager/getting-started/index.md) - [Introduction to Salto Homelok for property managers](/homelok/user-guide/property-manager/getting-started/introduction/index.md) - [Introduction to units in Salto Homelok](/homelok/user-guide/property-manager/units/introduction/index.md) - [Salto Homelok release notes March 2025](/homelok/release-notes/2025/march/index.md) - [Salto Homelok release notes March 2026](/homelok/release-notes/2026/march/index.md) - [An overview of activity in Salto Homelok](/homelok/user-guide/property-manager/activity/overview/index.md) - [An overview of devices in Salto Homelok](/homelok/user-guide/property-manager/devices/overview/index.md) - [Salto Homelok release notes February 2024](/homelok/release-notes/2024/february/index.md) - [Salto Homelok release notes February 2025](/homelok/release-notes/2025/february/index.md) - [A full list of event types in Salto Homelok](/homelok/user-guide/property-manager/activity/events-list/index.md) - [My keys in Salto Homelok](/homelok/user-guide/unit-manager/my-keys/index.md) - [Phones supported in Salto Homelok](/homelok/user-guide/keyholder/supported-devices/index.md) - [Troubleshooting Salto Homelok app](/homelok/user-guide/keyholder/troubleshooting/index.md) - [Access denied reasons in Salto Homelok](/homelok/user-guide/property-manager/activity/access-denied/index.md) - [How to create and manage access schedules in Salto Homelok](/homelok/user-guide/property-manager/access/schedules/index.md) - [How to create and manage calendars in Salto Homelok](/homelok/user-guide/property-manager/settings/calendars/index.md) - [How to create units in Salto Homelok](/homelok/user-guide/property-manager/units/create-unit/index.md) - [How to manage electronic locks in Salto Homelok](/homelok/user-guide/property-manager/devices/electronic-locks/index.md) - [Salto Homelok keys: Questions and answers](/homelok/user-guide/keyholder/faqs/general-key-questions/index.md) - [Offline events in Salto Homelok](/homelok/user-guide/property-manager/activity/offline-events/index.md) - [How to sign in to Salto Homelok](/homelok/user-guide/property-manager/getting-started/signing-in/index.md) - [How to give users access to your Homelok installation](/homelok/user-guide/property-manager/users/user-access/index.md) - [How to create and manage users, access and keys in Salto Homelok](/homelok/user-guide/unit-manager/users/index.md) - [How to create motorized locks in Salto Homelok](/homelok/user-guide/property-manager/devices/motorized-locks/index.md) - [Managing access in Salto Homelok for unit managers](/homelok/user-guide/unit-manager/access/index.md) - [How to assign keys to users in Salto Homelok](/homelok/user-guide/property-manager/users/assign-keys/index.md) - [How to create an installation in Salto Homelok](/homelok/user-guide/property-manager/getting-started/create-installation/index.md) - [How to manage gateway devices in Salto Homelok](/homelok/user-guide/property-manager/devices/gateways/index.md) - [Glossary](/homelok/glossary/index.md) - [How to move out units in Salto Homelok](/homelok/user-guide/property-manager/units/move-out/index.md) - [How to create and manage opening modes in Salto Homelok](/homelok/user-guide/property-manager/settings/opening-modes/index.md) - [How to manage subscriptions in Salto Homelok](/homelok/user-guide/property-manager/settings/subscription/index.md) - [How to configure door groups in Salto Homelok](/homelok/user-guide/property-manager/settings/door-groups/index.md) - [How to configure emergency keys in Salto Homelok](/homelok/user-guide/property-manager/settings/emergency-keys/index.md) - [All about unit activity in Salto Homelok](/homelok/user-guide/property-manager/units/activity/index.md) - [Activity in Salto Homelok for unit managers](/homelok/user-guide/unit-manager/activity/index.md) - [How to block users in Salto Homelok](/homelok/user-guide/property-manager/users/block-users/index.md) - [How to manage controller devices in Salto Homelok](/homelok/user-guide/property-manager/devices/controllers/index.md) - [How to manage extender devices in Salto Homelok](/homelok/user-guide/property-manager/devices/extenders/index.md) - [High level overview of the main features of Salto Homelok](/homelok/user-guide/property-manager/getting-started/overview/index.md) - [How to transfer the ownership of an installation in Salto Homelok](/homelok/user-guide/property-manager/settings/transfer/index.md) - [Best practices for setting up Salto Homelok installations](/homelok/user-guide/property-manager/getting-started/best-practices/index.md) - [How to delete installations in Salto Homelok](/homelok/user-guide/property-manager/settings/delete-installation/index.md) - [Expiration and validity in Salto Homelok](/homelok/user-guide/property-manager/users/expiration-and-validity/index.md) - [Unit privacy in Salto Homelok](/homelok/user-guide/property-manager/units/privacy/index.md) - [How to manage encoder devices in Salto Homelok](/homelok/user-guide/property-manager/devices/encoders/index.md) - [How to change the language of the Salto Homelok interface](/homelok/user-guide/property-manager/settings/language/index.md) ### [IDM](/idm/index.md) Help resources and guides for Salto IDM - the physical identity and access management platform - [Salto IDM installation guide for system administrators](/idm/installation-guide/index.md) — A guide to installing Salto IDM, intended for systems administrators and IT teams. - [Salto IDM user guide for end users](/idm/user-guide/index.md) — A guide to using Salto IDM, intended for end users. - [Salto IDM how-to guides](/idm/how-to/index.md) — How-to guides for using the IDM application and its features. - [Salto IDM FAQ and troubleshooting](/idm/faq/index.md) — A guide to answer the most frequently asked questions. - [Prepare your infrastructure for Salto IDM installation](/idm/installation-guide/preparation/index.md) - [Explore the Salto IDM dashboard and core features](/idm/user-guide/salto-idm-overview/index.md) - [Third-party hardware overview](/idm/how-to/overview/index.md) - [Email calendar invitations](/idm/how-to/configure-email-calendar-invitation/index.md) - [Install Salto IDM with step-by-step setup instructions](/idm/installation-guide/installation/index.md) - [Manage visitors in Salto IDM for day-to-day operations](/idm/user-guide/visitor-management-overview/index.md) - [Configure Dymo LabelWriter](/idm/how-to/configure-dymolabel-writer/index.md) - [Configure IIS for secure Salto IDM Access with HTTPS](/idm/installation-guide/iis-website-configuration/index.md) - [Plan visitor flows and self-service check-in with Salto IDM](/idm/user-guide/visitor-flow-overview/index.md) - [Create custom Dymo label](/idm/how-to/configure-custom-dymo-label/index.md) - [Manage employee records, access, and roles in Salto IDM](/idm/user-guide/employees-management-overview/index.md) - [Activate your Salto IDM license after installation](/idm/installation-guide/licensing/index.md) - [Schedule and manage room Bookings in Salto IDM](/idm/user-guide/bookings-overview/index.md) - [Configure Thales document scanner](/idm/how-to/configure-thales-document-scanner/index.md) - [Complete the initial Salto IDM setup and admin configuration](/idm/installation-guide/first-time-setup/index.md) - [Configure Entra ID photo sync](/idm/how-to/configure-entraid-sync-photo/index.md) - [Configure Omnikey document scanner](/idm/how-to/configure-omnikey-document-scanner/index.md) - [Troubleshoot Salto IDM installation, database, and access issues](/idm/faq/faq/index.md) - [Monitor presence and access activity in Salto IDM](/idm/user-guide/monitoring/index.md) - [Configure Adaptive Recognition document scanner](/idm/how-to/configure-adaptive-recognition-document-scanner/index.md) - [Analyze operational statistics in Salto IDM](/idm/user-guide/statistics/index.md) ### [XS4 Face](/xs4face/index.md) Help, resources and troubleshooting for the Salto XS4 Face recognition software - [User guides](/xs4face/user-guide/index.md) — Find just the right "how-to" guide based on the use case. - [System documents](/xs4face/system-documents/index.md) — This document contains straightforward information about XS4 Face hardware and software, excluding guides. - [Troubleshooting](/xs4face/troubleshooting/index.md) — Having trouble with XS4 Face? Find the right fix here, no matter the mission. - [How to install an XS4 Face Device](/xs4face/user-guide/installer/device-installation/index.md) - [How to commission an XS4 Face Device](/xs4face/user-guide/installer/device-commissioning/index.md) - [How to decommission an XS4 Face Device](/xs4face/user-guide/installer/device-decommissioning/index.md) - [Enrolling into the XS4 Face Enrollment Service](/xs4face/user-guide/user/enrollment/index.md) - [I'm an installer having problems commissioning an XS4 Face Device](/xs4face/troubleshooting/commissioning/index.md) - [System requirements](/xs4face/user-guide/systems-admin/system-requirements/index.md) - [What do the LEDs mean on the XS4 Face Device?](/xs4face/system-documents/hardware/device-status/index.md) - [Server Virtualisation](/xs4face/user-guide/systems-admin/server-virtualisation/index.md) - [Disenrolling from the XS4 Face Enrollment Service and removing consent](/xs4face/user-guide/user/disenrollment/index.md) - [I'm an operator and my users can't enroll into XS4 Face](/xs4face/troubleshooting/enrollment/index.md) - [How to install XS4 Face Server software on a machine](/xs4face/user-guide/systems-admin/server-installation/index.md) - [I'm an operator and authorized XS4 Face users can't access a door](/xs4face/troubleshooting/no-access/index.md) - [Site Integrations](/xs4face/user-guide/systems-admin/integrations/index.md) - [How to apply a voucher to license a Salto XS4 Face site](/xs4face/user-guide/systems-admin/licensing/index.md) - [Glossary](/xs4face/glossary/index.md) - [How to monitor a Salto XS4 Face site using the XS4 Face Console](/xs4face/user-guide/systems-admin/monitoring/index.md) - [XS4 Face hardware compliance certifications](/xs4face/system-documents/hardware/certifications/index.md) - [Apache License, Version 2.0](/xs4face/system-documents/software/licences/apache-2/index.md) - [Blue Oak license](/xs4face/system-documents/software/licences/blue-oak/index.md) - [The 2-Clause BSD License](/xs4face/system-documents/software/licences/bsd-2/index.md) - [BSD 3-Clause "New" or "Revised" License](/xs4face/system-documents/software/licences/bsd-3/index.md) - [Data protection and your personal data](/xs4face/system-documents/software/data-protection/index.md) - [Eclipse Public License - v 1.0](/xs4face/system-documents/software/licences/epl/index.md) - [Eclipse Public License - v 2.0](/xs4face/system-documents/software/licences/epl-2/index.md) - [GNU GENERAL PUBLIC LICENSE v2](/xs4face/system-documents/software/licences/gpl-2/index.md) - [Mozilla Public license 2.0](/xs4face/system-documents/software/licences/mpl-2/index.md) - [NodeJS "mini" license](/xs4face/system-documents/software/licences/nodejs-mini/index.md) - [Free and open source software declarations](/xs4face/system-documents/software/open-source-declarations/index.md) - [Python License, Version 2](/xs4face/system-documents/software/licences/python-2/index.md) - [Salto security policy and practices](/xs4face/system-documents/software/security-policy/index.md) - [The ISC License](/xs4face/system-documents/software/licences/isc/index.md) - [The MIT License](/xs4face/system-documents/software/licences/mit/index.md) - [XS4 Face system overview](/xs4face/system-documents/software/system-overview/index.md) ### [XS4 Com](/xs4com/index.md) Help resources, user guides and FAQs for the XS4 Com smart intercom software platform - [User guides](/xs4com/user-guide/index.md) — Find just the right "how-to" guide based on the use case. - [XS4 Com status updates](/xs4com/status-page/index.md) — Check the current status of the platform by visiting our status page - [Enroll a site admin](/xs4com/user-guide/systems-admin/enroll-site-admin/index.md) - [How to invite an installer to XS4 Com](/xs4com/user-guide/installer/invite-installer/index.md) - [Add a resident](/xs4com/user-guide/systems-admin/add-resident/index.md) - [How to create an XS4 Com site](/xs4com/user-guide/installer/create-site/index.md) - [Frequently asked questions about installer access in XS4 Com](/xs4com/user-guide/installer/faqs/index.md) - [Add a unit](/xs4com/user-guide/systems-admin/add-unit/index.md) - [Frequently asked questions for residents in XS4 Com](/xs4com/user-guide/resident/faqs/index.md) - [Frequently asked questions for site admins and owners in XS4 Com](/xs4com/user-guide/systems-admin/faqs/index.md) - [Frequently asked questions for visitors in XS4 Com](/xs4com/user-guide/visitor/faqs/index.md) ### [XS4 Sense](/xs4sense/index.md) Help resources and user guides for Salto XS4 Sense - the platform for energy efficiency and control - [I'm an installer](/xs4sense/installer/index.md) — A guide to installing, configuring and commissioning XS4 Sense Devices on-site. - [I'm a systems admin](/xs4sense/user-guide/systems-admin/index.md) — A guide to installing XS4 Sense intended for systems administrators and IT teams - [I'm an operator](/xs4sense/user-guide/operator/index.md) — This guide is aimed at organizational staff responsible for managing XS4 Sense Space - [Integrations](/xs4sense/integrations/index.md) — Find information about integrations and connectors for XS4 Sense - [Introduction to XS4 Sense BAS Integration](/xs4sense/integrations/bas-integration/index.md) - [How to install an XS4 Sense Device](/xs4sense/installer/device-installation/index.md) - [Mobile Application Dashboard](/xs4sense/user-guide/operator/mobileapp-dashboard/index.md) - [System requirements and considerations for installing Salto XS4 Sense](/xs4sense/user-guide/systems-admin/system-requirements/index.md) - [XS4 Sense Controller logic](/xs4sense/installer/controller-default-logic/index.md) - [Cloud Portal - Sign up and login](/xs4sense/user-guide/operator/cloud-signup-login/index.md) - [Introduction to XS4 Sense Alarm Event Integration](/xs4sense/integrations/iss-integration/index.md) - [Guide to installing Salto XS4 Sense software components - Online configuration](/xs4sense/user-guide/systems-admin/install-components/index.md) - [Cloud portal](/xs4sense/user-guide/operator/cloud-hotel-users/index.md) - [Firmware Updates](/xs4sense/user-guide/systems-admin/firmware-updates/index.md) - [Introduction to XS4 Sense BACNet integration server mode](/xs4sense/integrations/bacnet-server/index.md) - [XS4 Sense mobile app description](/xs4sense/installer/mobile-app/index.md) - [How to commission an XS4 Sense Device](/xs4sense/installer/device-commissioning-online/index.md) - [How to commission an XS4 Sense Device](/xs4sense/installer/device-commissioning-offline/index.md) ### [Danalock](/danalock/index.md) Find guides and support for Danalock products like the Danalock V3 wireless smart lock - [Danalock](/danalock/danalock/index.md) — A guide to mounting and getting started with the Danalock V3 - [Danapad](/danalock/danapad/index.md) — A guide to the Danapad V3 - [Danabridge](/danalock/danabridge/index.md) — A guide on how to get started with the Danabridge - [Universal module](/danalock/universal-module/index.md) — Learn how to set up and use the Danalock Universal Module V3 - [Mobile](/danalock/mobile/index.md) — Find information about the Danalock apps for iOS and Android - [my.danalock.com](/danalock/my-danalock/index.md) — A guide to the my.danalock.com - [App guide for Android](/danalock/mobile/toolbox-app/android/index.md) - [Danalock app guide](/danalock/mobile/app/guide/index.md) - [Installation of the Danabridge V3](/danalock/danabridge/installation/index.md) - [Mounting the Danapad V3](/danalock/danapad/mounting/index.md) - [Mounting](/danalock/universal-module/getting-started/mounting-guide/index.md) - [Mounting](/danalock/danalock/getting-started/mounting/index.md) - [Airbnb](/danalock/my-danalock/airbnb/index.md) - [How to set up your Universal Module V3 in the Danalock app](/danalock/universal-module/getting-started/app-guide/index.md) - [How to set up your lock in the Danalock app](/danalock/danalock/getting-started/apps/index.md) - [Auto Unlock](/danalock/mobile/app/auto-unlock/index.md) - [General information about the Danabridge V3](/danalock/danabridge/general-information/index.md) - [General information about the Danalock V3](/danalock/danalock/general-information/index.md) - [General information about the Danapad V3](/danalock/danapad/general-information/index.md) - [General information about the Universal Module V3](/danalock/universal-module/general-information/index.md) - [App guide for iOS](/danalock/mobile/toolbox-app/ios/index.md) - [App guide for the Danabridge V3](/danalock/danabridge/app-guide/index.md) - [App guide for the Danapad V3](/danalock/danapad/app-guide/index.md) - [Bluetooth](/danalock/danalock/bluetooth/index.md) - [Bluetooth](/danalock/universal-module/bluetooth/index.md) - [iOS shortcuts](/danalock/mobile/app/ios-shortcuts/index.md) - [my.danalock.com](/danalock/danalock/getting-started/my-danalock-com/index.md) - [Web app](/danalock/universal-module/getting-started/web-app/index.md) - [Z-wave](/danalock/universal-module/zwave/index.md) - [Danalock release notes May 2026](/danalock/release-notes/2026/may/index.md) - [Danalock release notes January 2026](/danalock/release-notes/2026/january/index.md) - [Danalock release notes October 2025](/danalock/release-notes/2025/october/index.md) - [Danalock release notes March 2025](/danalock/release-notes/2025/march/index.md) - [Danalock release notes November 2024](/danalock/release-notes/2024/november/index.md) - [Danalock release notes October 2024](/danalock/release-notes/2024/october/index.md) - [Danalock release notes September 2024](/danalock/release-notes/2024/september/index.md) - [Accept invitation](/danalock/mobile/app/accept-invitation/index.md) - [Accessories](/danalock/universal-module/getting-started/accessories/index.md) - [Danalock release notes August 2024](/danalock/release-notes/2024/august/index.md) - [Calibration](/danalock/danalock/getting-started/calibration/index.md) - [How to use the Danabridge V3 on my.danalock.com](/danalock/danabridge/web-app/index.md) - [Web app](/danalock/danapad/web-app/index.md) - [Z-Wave](/danalock/danalock/zwave/index.md) - [Danalock release notes April 2024](/danalock/release-notes/2024/april/index.md) - [Danalock release notes March 2024](/danalock/release-notes/2024/march/index.md) - [Danalock release notes February 2024](/danalock/release-notes/2024/february/index.md) - [Danalock release notes January 2024](/danalock/release-notes/2024/january/index.md) - [Danalock release notes November 2023](/danalock/release-notes/2023/november/index.md) - [Danalock release notes September 2023](/danalock/release-notes/2023/september/index.md) - [Danalock release notes July 2023](/danalock/release-notes/2023/july/index.md) - [Danalock release notes June 2023](/danalock/release-notes/2023/june/index.md) - [Danalock release notes March 2023](/danalock/release-notes/2023/march/index.md) - [App-less pairing](/danalock/danapad/app-less-pairing/index.md) - [Click commands](/danalock/danalock/getting-started/click-commands/index.md) - [Danalock release notes February 2023](/danalock/release-notes/2023/february/index.md) - [Log files](/danalock/mobile/app/log-files/index.md) - [Wi-Fi requirements for the Danabridge V3](/danalock/danabridge/wi-fi/index.md) - [Zigbee](/danalock/danalock/zigbee/index.md) - [Accessories](/danalock/danalock/getting-started/accessories/index.md) - [Homekit](/danalock/danalock/homekit/index.md) - [Battery](/danalock/danalock/getting-started/battery/index.md) ### [Installation guides](/installation-guides/index.md) Download PDF versions of Salto hardware installation guides - [Electronic locks](/installation-guides/electronic-locks/index.md) — Installation guides for Salto's range of electronic locks - [Electronic cylinders](/installation-guides/cylinders/index.md) — Installation guides for Salto's range of cylinder-type electronic locks - [Readers](/installation-guides/readers/index.md) — Installation guides for Salto's range of reader devices - [Controllers](/installation-guides/controllers/index.md) — Installation guides for Salto's range of door controller devices (also known as control units) - [Locker locks](/installation-guides/locker-locks/index.md) — Installation guides for Salto's range of locker locks - [Electronic padlocks](/installation-guides/padlocks/index.md) — Installation guides for Salto's range of electronic padlocks like the Salto Neoxx - [Home smart locks](/installation-guides/home-smart-locks/index.md) — Installation guides for Salto's range of Home smart locks - [Mortise locks](/installation-guides/mortise-locks/index.md) — Installation guides for Salto's range of mortise locks - [Energy saving devices](/installation-guides/energy-saving-devices/index.md) — Installation guides for Salto's range of energy saving devices - [Peripheral devices](/installation-guides/peripherals/index.md) — Installation guides for Salto's range of Peripheral devices like BLUEnet wireless devices and management tools - [Face recognition terminals](/installation-guides/face-recognition/index.md) — Installation guides for Salto face recognition terminals - [Salto BLUEnet Door controller](/installation-guides/controllers/bluenet/index.md) - [BLUEnet wireless](/installation-guides/peripherals/bluenet-wireless/index.md) - [Salto Design XS Reader](/installation-guides/readers/design-xs/index.md) - [Salto DLok](/installation-guides/home-smart-locks/dlok/index.md) - [Mortise locks](/installation-guides/mortise-locks/eco-lock/index.md) - [Salto Neo cylinder](/installation-guides/cylinders/neo/index.md) - [Salto Neoxx Padlock](/installation-guides/padlocks/neoxx/index.md) - [Salto XS4 Eco Lock Locker](/installation-guides/locker-locks/eco-lock/index.md) - [Salto XS4 Face device installation guide](/installation-guides/face-recognition/xs4face/index.md) - [Salto XS4 Original](/installation-guides/electronic-locks/xs4-original/index.md) - [Salto XS4 Original+](/installation-guides/electronic-locks/xs4-original-plus/index.md) - [Salto XS4 Sense](/installation-guides/energy-saving-devices/xs4sense/index.md) - [Salto CU4000 Controller](/installation-guides/controllers/cu4000/index.md) - [Salto Geo cylinder](/installation-guides/cylinders/geo/index.md) - [Salto Glass XS Reader](/installation-guides/readers/glass-xs/index.md) - [Management tools](/installation-guides/peripherals/management-tools/index.md) - [Modular XS Reader](/installation-guides/readers/modular-xs/index.md) - [Salto Geo Padlock](/installation-guides/padlocks/geo/index.md) - [Salto Universal ESD](/installation-guides/energy-saving-devices/universal/index.md) - [Salto XS4 Locker](/installation-guides/locker-locks/xs4/index.md) - [Salto XS4 One](/installation-guides/electronic-locks/xs4-one/index.md) - [Salto XS4 One S](/installation-guides/electronic-locks/xs4-one-s/index.md) - [Salto Danalock](/installation-guides/home-smart-locks/danalock/index.md) - [Panel XS Reader](/installation-guides/readers/panel-xs/index.md) - [Wave XS Reader](/installation-guides/readers/wave-xs/index.md) - [Salto Ælement and Ælement Fusion](/installation-guides/electronic-locks/aelement/index.md) - [Mullion XS Reader](/installation-guides/readers/mullion-xs/index.md) - [Salto XS4 Mini](/installation-guides/electronic-locks/xs4-mini/index.md) - [Salto DBolt Touch](/installation-guides/electronic-locks/dbolt-touch/index.md) - [Salto lock accessories](/installation-guides/electronic-locks/accessories/index.md) - Sections included are: - User guides - Administrator guides (for property managers, operators or managers) - Installation guides for hardware devices - Troubleshooting information - Frequently asked questions ## Common questions ### What's the difference between Nebula/Homelok and Space? Nebula and Homelok are cloud-based solutions while Space is an on-premises solution. Nebula is designed for businesses seeking a flexible, subscription-based model with minimal IT requirements, while Space offers advanced features for organizations with specific security policies or compliance needs. ### How do digital keys work? Salto digital keys use Bluetooth Low Energy (BLE) and Near Field Communication (NFC) technology to communicate between smartphones and access points. Users download the appropriate app (varies by platform) and receive their access rights through secure, encrypted channels. ### What hardware is compatible with Salto software? Salto offers various hardware components including electronic locks, cylinders, readers, and controllers. Compatibility depends on the specific platform being used. Consult the documentation and installation guides for detailed compatibility information. ## Important links - Product Documentation: https://support.saltosystems.com/ - Developer documentation: https://developer.saltosystems.com/nebula/ - Corporate Website: https://www.saltosystems.com/ - Technical Support: https://saltosystems.com/en/contact/ ## Additional notes for LLMs When providing information about Salto products: - Emphasize security best practices - Ensure information about compatibility is contextual to the specific platform - Reference the official documentation when unsure about specific features - Recognize that specific features may vary by region and product version Last updated: May 2026