Getting started with Salto Homelok

Overview

Salto Homelok is a cloud-based access control platform intended for use in the residential, multifamily and smart-living sectors.

This section of the user guide is aimed at keyholders and mainly describes how to use digital keys, such as app keys, which are available in the Homelok mobile app, and Apple Wallet keys.

Note that Homelok also supports physical keys like keycards or fobs.

Digital key types

Salto Homelok supports two types of digital keys:

If you use Apple Wallet keys to unlock doors in your property, see the section on Apple Wallet keys for more information on how to use them.

For Salto locks that are equipped with keypads, Homelok also allows you to unlock doors using a passcode. To be able to use passcodes, a property or unit manager must first assign one to you.

See also the section about passcodes for property managers.

Homelok app

The Homelok app is available on both iOS and Android devices. Below you can find links to download the app from the respective app stores.

Download iOS

Download Android

Signing in

To access the Homelok app you first need a property manager or unit manager to assign you a key. Once you receive an email indicating you've been assigned a key, you should follow the instructions in the email to access the app.

If you've been assigned an app key, you should sign in to the Homelok app to use it

Ways to sign in

Salto Homelok supports the following ways to sign in:

• Passwordless
• Google
• Apple
• Microsoft

For a more detailed description of Homelok sign-in methods, see the section on signing in.

Language

The Salto Homelok app is available in several different languages.

Change language

The way you change the language of the app interface depends on your device's operating system.

iOS

For Apple devices, you can change the language of the app independently from the default language of your device's operating system.

To do so, go to your device's Settings app, select Salto Homelok > Preferred Language and choose the desired language of the app.

Android

For Android devices, the app automatically detects the default language of your device. If your language is not supported in the app then the app will display in English.

To change the language of your Android device go to Settings > System > Languages & input > Languages.

This process may be different for specific models of Android devices.

See also the Google guide to changing language on an Android device.

Unlocking doors

There are several options for unlocking doors in the Homelok platform. You can use digital keys like app keys or Apple Wallet keys, or physical keys like keycards or fobs.

See the section on unlocking in the frequently asked questions about keys.