Checking out rooms in Nebula Hospitality
Descripción general
Checking out a room removes all the guests belonging to it and invalidates all the key cards that were active within the room. However, checking out a room will not delete the access rights and the associated access points that belong to the room. These remain in place, ready for the next guest.
The check-out feature is designed for the typical hotel workflow where guests frequently arrive and depart. By checking out a room, the previous guests and their key cards become invalid, but the access rights and the associated access points that belong to the room remain valid.
Key card invalidation takes effect the next time the card is presented at an online access point, which updates the lock's valid-credential list. For online access points, revocation is immediate. You can also use an encoder to update the key cards after checking out a room.
How to check out a room
Click the Check out button on the main room screen to check out a room. You can also check out a room directly from the room list view by selecting the menu to the right of the room name.
When you use the Check out option, you will see a confirmation message warning you that checking out a room will remove all the guests and invalidate all key cards belonging to that room.
Only managers or owners can check out a room.
The platform automatically checks out any occupied room once its checkout time has passed. If a guest wishes to extend their stay, you must edit the stay before the original end time is reached.
Deleting rooms
You cannot delete an occupied room. You must check out the room before deleting it.
You can delete a vacant room. However be aware that deleting a vacant room will also delete all the access rights that belong to that room, and the associated access points will no longer be accessible to guests until they are added to a different room.