My keys in Homelok

Overview

The My keys section of the Homelok app is where you can find the keys that have been assigned to you and where you use those keys to unlock doors. Note that the type of key that you use with the Homelok app is an app key. To find out about other types of keys see the section on assigning keys.

Unlocking doors

To unlock a door using an app key, hold your phone near to the reader on the door's lock and use the Unlock button in the app. The information on the key indicates the Homelok installation you have access to.

In the Homelok app you use the 'Unlock' button to unlock doors

When you unlock the door successfully, an Access granted message will display in the app and the LED on the lock will blink green.

The 'Access granted' message displays when you unlock a door

If you have access to multiple doors in either your unit or installation, you use the same Unlock button to unlock all of those doors.

If you're having difficulty using your app key, consult the frequently asked questions for keyholders section. If you use other key types, check the section on supported key types.

No keys assigned

If you haven't been assigned an app key, the My keys section will not display the Unlock button.

Check with whoever issued your key if you can't see it in the 'My keys' section

Check with your key issuer if the Unlock button does not display.