High level overview of Nebula Hospitality

Here you can find high-level information about the main menu options displayed in Nebula Hospitality web.

Dashboard

The default opening screen of Nebula Hospitality and the place where you can see at a glance an overview of your installation's current status.

Occupancy shows a live breakdown of room availability, including the number and percentage of rooms that are currently available and currently occupied.

Checkouts today shows the number of bookings scheduled for checkout today and the quantity that have already been completed, giving you a quick view of how your day is progressing.

Device health summarises the status of your hardware across three areas:

• Maintenance: the number of devices that require a firmware update.
• Battery status: the number of devices with a low battery that need their battery changed.
• Connection status: the number of devices that are not currently connected to the network.

An example of some of the elements that display on the Nebula Hospitality dashboard

Rooms

A room is a sub-grouping of guests, access rights, and access points within an installation. A common use case is an individual hotel room, but a room could also be a managed apartment within a larger hospitality complex.

Access rights

This is one of the core functionalities of Nebula Hospitality. By creating and assigning access rights, guests and staff can be given access to selected doors during a specific time frame. This allows per-minute precision of who goes where, at what time. You can give users access to doors 24/7, or create custom schedules, depending on your access requirements.

Access points

You can manage access points in this section. Access points are the physical or logical points of entry in your installation, such as doors or gates. You can configure settings such as the calendar, connection type, opening mode, and parent device of each access point. Once you create the access points, you can then assign the physical devices like electronic locks to them and manage access rights for those access points.

Users

Users are named staff or personnel records with ongoing access to your installation - for example, front-desk managers, maintenance staff, or owners. Unlike guests, users are created and managed manually and can be assigned digital keys or physical keys with long-term validity.

Guests, by contrast, are created automatically at check-in and exist only for the duration of a room stay.

Activity

Details activity which takes place within an installation and can relate to individual access points or users. For example, you can see when a user was created or whether an access point has been unlocked. You can also filter activity by type and date to get a clearer picture of what's going on inside your installation.

Settings

In this section you can manage all the devices in your installation, including electronic locks, controllers, and gateways.

You can also enable and configure settings like custom installation calendars or opening mode schedules, and change details like the image used to represent your installation.

Users with the owner role can also manage the subscription for their installation in this section.