Creating an installation in Nebula Hospitality

Visión general

This section describes the following situations:

1. Setting up a Salto Nebula Hospitality installation for the first time.
2. Creating installations if you have one set up already.

In both situations, to be able to create an installation, you need to purchase a subscription and you need to be assigned the role of owner.

Sign in and create installation

Firstly, sign in to Nebula Hospitality with the email address that's associated with your subscription. For more information on how to sign in see the section on signing in.

If it's your first time signing in and you have permissions to create an installation, you'll see the Create installation button. Press the button and enter the installation details.

If you already have installations set up and you're creating a new one, select the installation name in the top left corner of the main screen. This displays a side panel which contains the Create installation button that you can use to create a new installation.

Selecting Create installation opens the form where you can enter installation details like the name and address.

Remember that you can't set up an installation if you don't have permission to do so. If you already have access to installations but want to set up a new one, you must also have the correct permissions for the Create installation button to display in the side panel.

Digital key art

Digital key art refers to images you create for your installation that guests can then see on their mobile devices when they use digital keys to access your property.

You can add digital key art when creating your installation, or edit it later in the Settings section.

User creation

Once you've clicked Create you will see an Installation created successfully notification. You'll then be taken directly to the dashboard. A user with the owner role will also automatically be created for you in the new installation. You can see your new user in the Users section.

Configuring devices

Users with the roles of owner and manager have full access to manage Nebula Hospitality, including access points, electronic locks, rooms, guests, access rights, and so on.

When configuring devices in larger properties, we recommend providing an installer with a floor plan of the property stating the location and names of the devices being configured.

See configuring devices for more details about this process.

Transfer ownership

Generally, once an installer has set up an installation for the first time, they transfer ownership of that installation to the person who will be managing the installation in the long term.

When the new owner accepts the transfer, they will be required to enter billing details for the installation's subscription.