Sign up and login

How do I sign up for Salto KS?

There are two ways to sign up for a Salto KS account:

1. Your installer creates an account for you during the installation
2. You sign up for an account yourself through https://app.saltoks.com/

Please note that if an installer installs your site, you need to provide the same email address to your installer.

How do I let an installer set up my account?

During the installation process, your installer will enter your email address into our site. With your email address and password you can then log in to https://app.saltoks.com Once the installation has been completed and released by your installer, you will be able to access and manage your site. With your email address and password you can then log in to https://app.saltoks.com Once the installation has been completed and released by your installer, you will be able to access and manage your site. With your email address and password you can then log in to https://app.saltoks.com Once the installation has been completed and released by your installer, you will be able to access and manage your site.

How do I sign up for my account myself?

To sign up for an account yourself, you can visit https://app.saltoks.com and click on the link Register. The next screen will take you to the registration page for making a Salto KS account. Please fill in the necessary info, and click Register. Then, an email will be sent to your email address.

How do I log in to my Salto KS account?

To log in to your Salto KS account, visit https://app.saltoks.com You can log in by entering the email address you have used for registration and the password you set up at the time of registration.

I forgot my password, what should I do? If you have forgotten your password, please follow the link Forgot Password and follow the steps to recover your password.

I forgot my email address, what should I do? When you do not remember the email address you used to register with Salto KS, please check with the site admin who manages your KS site.

I don't have an account yet, what should I do? In case you don't have a Salto KS account yet, please contact the site admin who manages your KS site, and request them to create an account for you.

Why does the app reject my email address when I try to log in?

Please check if your email and password are correct. If the problem persists, please reach out to our Support Team.

After registering, I did not receive a confirmation email, What can I do about it?

If you did not receive a confirmation email after registering, we advise you to reset your password, which will result in a new confirmation email.

If you have gone through the flow of resetting your password and this has still not resulted in an email, you should contact Salto Systems Support for further assistance.

How do I resend expired or pending user invitations?

As a site admin or site super user, you can resend invitations to users who have not completed their registration or whose invitations have expired after the 72-hour period.

First, navigate to the Users page in your Salto KS Web App. If a user has not completed their registration, you will see a red invitation icon alongside their name in the Users table, indicating the pending status. Click on this icon to see the Send button, where you may send a new invite. The user will then receive a new invitation in their inbox.

You may send invitations more than once, after waiting for 90 seconds to avoid spam.