Some of the technical content on this site is only available in English.

How to install BlueConn


Once you have downloaded the BlueConn installation file from the SALTO software updates area, the installation wizard will guide you through the different steps during the installation.

Installation wizard

The installation wizard will guide you through the installation process.

Installation wizardBlueConn installation wizard

Components required

BlueConn components requires to have installed the following components:

  • .NET7
  • ASP.NET 7 hosting bundle
  • SQL Server to manage the database for the setup configuration and logs
  • Command Line utilities 14 for SQL server

Components requiredComponents required to run BlueConn

If your PC does not have these components installed already, after clicking on Next, the installer wizard will show an error message indicating which components are not installed.

If the components are not already installed on your PC, the wizard proposes hyperlinks to download and install them. An internet connection is required to download the components.

If after installing all the components you still cannot go to the next screen, restart your PC or stop and restart the connector installation wizard.

BlueConn database

In the following screen, the wizard asks for the SQL settings to create the BlueConn SQL database:

BlueConn SQL databaseBlueConn SQL database information

  • Define the Hostname where the SQL instance is located.
  • Provide SQL credentials (username and password) with DBcreator access rights.
  • You can use Windows Authentication or SQL Authentication (SQL account recommended)
  • The default database name is BlueConDb.Lenel.SALTO.

Below is an example of where the connector installation should be listed. In this case PC's name is SPACE_PM_TS and the SQL instance is SQLEXPRESS01. The Bluefield database will be created in this folder. For the installation an SQL user called "SALTO" will be also created.

BlueConn connector installation exampleBlueConn connector installation example

If you're using SQL user, the user is created with the following properties:

General tab'General' tab

Server roles tab'Server roles' tab

User mapping tab'User mapping' tab

Status tab'Status' tab

BlueConn service account

You will need to specify the service account that will have access to the database. There are two options for this:

  1. SQl login (recommended)
  2. Windows authentication

By default, the local system is selected. The local system should be a member of SQL Security. If Windows authentication is used, make sure that the user has rights to fully manage the database. On the following screen you will need to select the actual user:

BlueConn service accountBlueConn service account

And use Windows authentication:

Windows accountWindows account

Installation location

Select the location where the BlueConn components and files will be installed.

Installation locationInstallation location

Installation process

If the setting is correct, the installation of the BlueConn will run.

Once the installation is completed you will be able to access the BlueConn GUI through your web browser.

A shortcut to access the BlueConn Web Configurator GUI will also be created on your desktop and start menu so you can access it directly.

Installation processInstallation process

If the shortcut shows an error and the Web Configurator doesn't work, check if the BlueConn SyncAgent and BlueConn Web Configurator services are up and running. If the services are not running, make sure to run the installer and provide user accounts with sufficient permissions.

Check that the connector DB has been installed correctly with the name of BlueConDb.Lenel.SALTO.

DB connector nameDB connector name

There should also be two services of the connector running.

Connector services runningConnector services running

The Lenel OnGuard database, the connector and Space can either all be in the same server or in separate servers.

Don't use the standard Automatic startup type option, instead, select Automatic (Delayed Start) to always be aligned with SQL start.

Automatic (Delayed Start)Use the 'Automatic (Delayed Start)' option

SALTO SYSTEMS, S. L. uses third-party data storage and retrieval devices in order to allow secure browsing and gain a better understanding of how users interact with the website in order to improve our services. You can accept all cookies by clicking the "Accept cookies" button or reject their use by clicking the "Reject cookies" button. For more information, visit our Cookies Policy