XS4 Face Camera LED status reference

LED statuses

ImagenEstadoStageDescripción
Solid WhiteSolid WhiteRecognitionAwaiting proximity sensor detection.
Flashing WhiteFlashing WhiteRecognitionSearching for a face and performing access request.
Solid GreenSolid GreenCommissioning, recognitionDuring commissioning, this means that all peripherals are OK (sensor, camera, network, LEDs). During recognition, this means Access granted. The ACS should be opening the door at this stage
Flashing GreenFlashing GreenCommissioningCommissioning was successful.
Solid RedSolid RedCommissioning, QR-reset, recognitionSymbolizes denied, whether that is an incorrect QR code or an unrecognized person in front of the XS4 Face Device.
Flashing RedFlashing RedCommissioning, QR-reset, recognitionOften means an error has occurred and that investigation is needed.
Flashing BlueFlashing BlueCommissioningAttempting to connect to, and configure with, XS4 Face Server.
Solid YellowSolid YellowCommissioningThe Camera Unit detects a presence during commissioning.
Flashing YellowFlashing YellowCommissioningThe XS4 Face Device is in commissioning mode and is waiting to be commissioned to an XS4 Face Server.
Rainbow coloursRainbow coloursQR-resetA non-random sequence of lights is showing as an XS4 Face Device security measure. Enter these into the XS4 Face Console to reset this XS4 Face Device.
OffOffCommissioning, decommissioning, QR-reset, recognitionThe XS4 Face Device is either turned off, or in the process of restarting.

Flow diagrams

Commissioning

When first recieving a new XS4 Face Device, it will be in commissioning mode. In this mode, it is waiting to be paired to a door through the XS4 Face Console. Installers can use the health check QR code, provided through the XS4 Face Console, to check that XS4 Face Devices have been installed correctly without the need for a server present.

Yes

No

Yes

No

Flashing Yellow
Searching for QR codes

Flashing Yellow
Back to searching
for QR codes

Something is in front
of the proximity sensor

XS4 Face Camera sees
the health check QR code

XS4 Face Camera sees
a commission QR code

Solid Yellow
Proximity sensor detects a
presence

Is the Device
healthy?

Solid Green
Successful test of network,
camera, LEDs & sensor

Solid Red
Something disconnected of
network, camera,
LEDs & sensor

Flashing Blue
Attempting to connect to,
and configure with,
an XS4 Face Server

Off
Restarting

Did commissioning
work?

Flashing Green
Successfully commissioned.

Flashing Red
Commissioning failed,
Investigation required

Off
Restarting

Solid White
Begin recognition mode

Decommissioning

When the XS4 Face Device receives the message from the server to unpair from a door, it is decommissioning. This will return the Device from recognition to commissioning mode.

Solid White
Waiting for the proximity
sensor

XS4 Face Server sends
a decommission command

Off
Restarting

Flashing Yellow
Begin commissioning mode

Recognition

Under normal operation, the XS4 Face Device is in recognition mode, during which it is waiting for the proximity sensor to detect a presence and then perform access requests to the XS4 Face Server with pictures taken from its camera.

Valid user

Face rejected

No face found

Solid White
Waiting for the proximity
sensor

Solid White
Back to waiting for
the proximity sensor

XS4 Face Camera detects a
presence

Flashing Red
A minor error has occurred
and is recovering

Flashing Red
A fatal error has occurred

Off
Restarting to recover from
a fatal error

Flashing White
Searching for a face and
attempting access

Who is in front
of the camera?

Show Red
A face was found,
but denied access

Show Green
A face was found,
and access granted.

QR reset

The QR reset mode is a backup reset process in the event that the server is not available to initiate decommissioning. The unique flashing light sequence in conjunction with the QR codes provided by the console prove the resetter's legitimacy and will revert the Device back into commissioning mode when it is completed.

Solid White
in recognition mode

XS4 Face Device scans the
decommissioning QR code

Off
Preparing colour sequence

Flash five random colours
Could be any combination
of yellow, green, blue, red,
white, cyan and magenta

XS4 Face Device scans the
second decommissioning
QR code

Process timed out

Was the QR
code correct?

Off
Restarting

Flash Red
QR code or LED
combination not accepted

Solid White
Return to recognition mode

Flashing Yellow
Enter commissioning mode

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