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Orion Device commissioning

Once an Orion Device is flashing yellow, it is ready to be commissioned to an Orion Server.


For these next steps, please ensure:

  • The Orion Device is powered on and flashing yellow.
  • The Orion Device is on the same network as the Orion Server.
  • The Orion Server online and showing as green in the Orion Console.
  • The Orion Server is connected to the ACS.

Commissioning an Orion Device should be completed using a smartphone or tablet, so that the commission QR code in step 9 can be shown to the correct Orion Device after physical installation.


The Admin Operator will receive a welcome email when the partner provides access to their site within the Orion Console. The email will contain a link to the correct console for their region.

Available Regions are: EU, UAE

  1. Log in to the Orion Console for the correct region.
  2. Select the site from the drop-down menu in the left-hand pane.
  3. Select View -> on the server that's being commissioned to.
  4. Select the Devices tab.
  5. In the upper-right hand corner, select Add Orion Device. A modal pops up titled Add Orion Device.
  6. If this Orion Device is being commissioned to the same door as another Orion Device (such as when controlling entry and exit of this door), check the Include paired checkbox.
  7. In the drop-down Select a Door, select the door as named in your ACS.
  8. Select pair.

Orion add device modal

  1. Show the QR code that appears to the Orion Device that is installed at this door. Watch for the following behavior on the Orion Device:

    • The LEDs on the Orion Device briefly flash blue, then flash green.
    • The LEDs turn off while the Orion Device restarts.
    • The LEDs flash blue briefly while it initializes.
    • The LEDs turn white and stay static.

    In the Orion Console, check that the Status of the Orion Device you have just commissioned has changed from commissioning to Ready.

  2. Repeat from step 5 for each Orion Device that requires commissioning.

Each QR code is uniquely generated for each pairing and can only be used once.

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