Orion Camera LED status reference

LED statuses

ImageStatusStageDescription
Solid WhiteSolid WhiteRecognitionAwaiting proximity sensor detection.
Flashing WhiteFlashing WhiteRecognitionSearching for a face and performing access request.
Solid GreenSolid GreenCommissioning, recognitionDuring commissioning, this means that all peripherals are OK (sensor, camera, network, LEDs). During recognition, this means Access granted. The ACS should be opening the door at this stage
Flashing GreenFlashing GreenCommissioningCommissioning was successful.
Solid RedSolid RedCommissioning, QR-reset, recognitionSymbolizes denied, whether that is an incorrect QR code or an unrecognized person in front of the Orion Device.
Flashing RedFlashing RedCommissioning, QR-reset, recognitionOften means an error has occurred and that investigation is needed.
Flashing BlueFlashing BlueCommissioningAttempting to connect to, and configure with, Orion Server.
Solid YellowSolid YellowCommissioningThe Camera Unit detects a presence during commissioning.
Flashing YellowFlashing YellowCommissioningThe Orion Device is in commissioning mode and is waiting to be commissioned to an Orion Server.
Rainbow coloursRainbow coloursQR-resetA non-random sequence of lights is showing as an Orion Device security measure. Enter these into the Orion Console to reset this Orion Device.
OffOffCommissioning, decommissioning, QR-reset, recognitionThe Orion Device is either turned off, or in the process of restarting.

Flow diagrams

Commissioning

When first recieving a new Orion Device, it will be in commissioning mode. In this mode, it is waiting to be paired to a door through the Orion Console. Installers can use the health check QR code, provided through the Orion Console, to check that Orion Devices have been installed correctly without the need for a server present.

Yes
No
Yes
No
Flashing Yellow
Searching for QR codes
Flashing Yellow
Back to searching
for QR codes
Something is in front
of the proximity sensor
Orion Camera sees
the health check QR code
Orion Camera sees
a commission QR code
Solid Yellow
Proximity sensor detects a
presence
Is the Device
healthy?
Solid Green
Successful test of network,
camera, LEDs & sensor
Solid Red
Something disconnected of
network, camera,
LEDs & sensor
Flashing Blue
Attempting to connect to,
and configure with,
an Orion Server
Off
Restarting
Did commissioning
work?
Flashing Green
Successfully commissioned.
Flashing Red
Commissioning failed,
Investigation required
Off
Restarting
Solid White
Begin recognition mode

Decommissioning

When the Orion Device receives the message from the server to unpair from a door, it is decommissioning. This will return the Device from recognition to commissioning mode.

Solid White
Waiting for the proximity
sensor
Orion Server sends
a decommission command
Off
Restarting
Flashing Yellow
Begin commissioning mode

Recognition

Under normal operation, the Orion Device is in recognition mode, during which it is waiting for the proximity sensor to detect a presence and then perform access requests to the Orion Server with pictures taken from its camera.

Valid user
Face rejected
No face found
Solid White
Waiting for the proximity
sensor
Solid White
Back to waiting for
the proximity sensor
Orion Camera detects a
presence
Flashing Red
A minor error has occurred
and is recovering
Flashing Red
A fatal error has occurred
Off
Restarting to recover from
a fatal error
Flashing White
Searching for a face and
attempting access
Who is in front
of the camera?
Show Red
A face was found,
but denied access
Show Green
A face was found,
and access granted.

QR reset

The QR reset mode is a backup reset process in the event that the server is not available to initiate decommissioning. The unique flashing light sequence in conjunction with the QR codes provided by the console prove the resetter's legitimacy and will revert the Device back into commissioning mode when it is completed.

Solid White
in recognition mode
Orion Device scans the
decommissioning QR code
Off
Preparing colour sequence
Flash five random colours
Could be any combination
of yellow, green, blue, red,
white, cyan and magenta
Orion Device scans the
second decommissioning
QR code
Process timed out
Was the QR
code correct?
Off
Restarting
Flash Red
QR code or LED
combination not accepted
Solid White
Return to recognition mode
Flashing Yellow
Enter commissioning mode

Salto Systems, S. L. uses third-party data storage and retrieval devices in order to allow secure browsing and gain a better understanding of how users interact with the website in order to improve our services. You can accept all cookies by clicking the "Accept cookies" button or reject their use by clicking the "Reject cookies" button. For more information, visit our Cookies Policy