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Moving out units in Nebula Beta

The "move out" feature replaces the previous "clean out" functionality, which is now deprecated.

Overview

Moving out a unit deletes all the users belonging to it. The process implicitly entails the blocking of keys that were active within the unit. However, moving out a unit will not delete the access rights and the associated access points that belong to the unit.

Moving out also makes the activity in the unit generated by the previous users no longer visible in the unit activity tab. This means that new unit managers will not see the activity of previous users. The activity does however remain visible to system managers and owners at the installation level.

Move out unit warning messageMove out unit warning message

This feature is useful in situations like rented apartments where short-term tenants move out at the end of their stay. By moving out the apartment, the previous tenants and their keys become invalid but the access rights and the access points associated with the unit remain valid.

How to move out a unit

Use the Move out option on the main unit screen to move out a unit. You can also move out a unit directly from the unit list view by selecting the three dots menu to the right of the unit name.

Move out option'Move out' option detail from unit list view

When you use the Move out option, you will see a validation message warning you that moving out a unit will remove all the users belonging to that unit.

You cannot delete the last remaining user of a unit until you move out that unit. If there is only one unit user left in the unit, and you try to delete them, the system will automatically ask you if you want to move out the unit.

Move out one remaining userYou cannot delete the last remaining user in a unit unless you move out that unit

If a unit user also exists as a user at the installation level they will not be deleted at that level. Moving out will only remove them from the unit they belong to.

Only system managers and owners can move out a unit. Unit managers cannot move out their own units.

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